Privacy policy

Last updated: July 12, 2026

Belrow operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Belrow is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

  • Contact details including your name, billing address, shipping address, phone number, and email address.
  • Financial information including payment card information, payment confirmations, transaction details, and billing information.
  • Account information including your username, password, preferences, and account settings.
  • Transaction information including products viewed, added to cart, purchased, exchanged, returned, or cancelled.
  • Communications with us including customer support inquiries and correspondence.
  • Device information including your IP address, browser type, operating system, device identifiers, and network connection.
  • Usage information regarding your interactions with our website and Services.

Personal Information Sources

We may collect personal information:

  • Directly from you when you create an account, place an order, contact us, or otherwise provide information.
  • Automatically through cookies, pixels, log files, and similar technologies when you use our Services.
  • From Shopify and other service providers who process information on our behalf.
  • From business partners and other third parties where permitted by law.

How We Use Your Personal Information

Depending on your interaction with our Services, we may use your personal information to:

Provide, Improve and Personalize the Services

  • Process orders and payments.
  • Arrange shipping and delivery.
  • Process returns, refunds, and exchanges.
  • Create and manage customer accounts.
  • Provide personalized shopping experiences and product recommendations.
  • Improve our products, website, and customer experience.

Marketing and Advertising

We may use your information to send promotional emails and marketing communications, display personalized advertisements, and measure advertising effectiveness. You may unsubscribe from marketing communications at any time.

Security and Fraud Prevention

We use personal information to:

  • Verify customer identities.
  • Detect and prevent fraud.
  • Protect our website, customers, and business.
  • Maintain the security of our Services.

Customer Support

We use your information to respond to inquiries, provide customer support, and communicate regarding your orders and account.

Legal Compliance

We may process personal information to comply with applicable laws, respond to lawful requests, enforce our policies, and protect our legal rights.

How We Disclose Personal Information

We may disclose personal information:

  • To Shopify and trusted service providers that assist with payment processing, order fulfillment, shipping, hosting, analytics, customer service, and technical support.
  • To marketing and advertising partners where permitted by applicable law.
  • When you request or authorize us to share information with third parties.
  • Within our affiliated companies where applicable.
  • In connection with mergers, acquisitions, asset transfers, bankruptcy proceedings, or where required by law.

Relationship with Shopify

Our store is hosted by Shopify. Shopify collects and processes certain personal information in order to operate and improve the Services. Information submitted through our store may be transmitted to Shopify and its authorized service providers, including providers located in countries outside your country of residence.

Certain Shopify features may also use information gathered from interactions with our store and other Shopify merchants to improve Shopify's services. Shopify is responsible for processing personal information used for these purposes.

Third-Party Websites and Links

Our Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.

Children's Data

Our Services are not intended for children. We do not knowingly collect personal information from children under the applicable age of majority. If you believe a child has provided us with personal information, please contact us so we can delete the information where required by law.

Security and Retention of Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of electronic transmission or storage is completely secure.

We retain personal information only as long as necessary to:

  • Provide our Services.
  • Comply with legal obligations.
  • Resolve disputes.
  • Enforce our agreements and policies.

Your Rights and Choices

Depending on your location, you may have rights including:

  • Right to access your personal information.
  • Right to correct inaccurate information.
  • Right to request deletion.
  • Right to data portability.
  • Right to object to or restrict certain processing.
  • Right to withdraw consent where processing is based on consent.
  • Right to opt out of certain targeted advertising or information sharing where applicable.

You may exercise your rights by contacting us using the information provided below. We may request verification of your identity before processing your request.

Complaints

If you have concerns regarding our handling of your personal information, please contact us. Where permitted by applicable law, you may also submit a complaint to your local data protection authority.

International Transfers

Your personal information may be transferred to and processed in countries outside your country of residence. Where required, we implement appropriate safeguards, including Standard Contractual Clauses or other legally recognized transfer mechanisms.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with the revised "Last updated" date.

Contact

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or need assistance regarding your personal information, please contact us:

Store Name: Belrow

Legal Representative: TONYA HILL

Email: admin@belrow.shop

Phone: +1 904-765-6507

Business Address:
5714 Iris Blvd, Jacksonville Florida 32209, United States